At Glamnailsprofessional, we strive to offer you a carefree and enjoyable shopping experience. Below you will find all the important information about shipping, returns, cancellations, and address changes.
Free shipping on orders from:
€40 • $40 • £40 • 300DKK • 450SEK
Orders below this amount incur the following shipping costs:
€4,95 • $4,95 • £4,95 • 37DKK • 56SEK
We offer worldwide shipping including track & trace.
Average delivery time: 5 – 9 business days
IMPORTANT:
-Always check your order immediately upon receipt.
-If you are missing something or if something is damaged, you must report this within 14 days of receipt to our customer service via info@glamnailsprofessional.nl
-Always report this before starting a return shipment, so that we can assist you correctly and process everything properly.
At Glamnails Professional, we believe in transparency. That's why we are happy to explain why we have chosen to ship our products from China.
Our dream doesn't stop at the Netherlands – we are working hard on international expansion. By shipping from one central point, we can offer customers worldwide the same quality and fast service.
Our collaboration with a reliable fulfillment partner ensures that your order is carefully packed and shipped, with track & trace. This approach is sustainable and efficient, with benefits such as:
✅ Fewer stopovers – delivered faster and more efficiently
✅ Less packaging waste – more sustainable shipping
✅ Lower CO2 emissions – fewer transport movements
Thanks to this centralized logistics, we can guarantee top international service, whether you live in the Netherlands, Germany, the United Kingdom, or Canada.
This way, we can fulfill our mission: to offer you a complete, affordable, and fast home manicure experience without compromising on quality.
After placing your order, cancellation is no longer possible.
We work hard to process and ship your order as quickly as possible.
Once your order is placed, it is immediately included in the processing cycle. Often, your order is already too far in this process by the time we receive and can handle your cancellation via email.
Therefore, cancellation is not possible.
The best option is to wait until your package is delivered. If you do not wish to keep the products, you can then return them according to our return policy.
Do you have questions about this process? Feel free to contact our customer service via info@glamnailsprofessional.nl.
Did you accidentally enter a wrong address?
Contact us immediately after placing your order via info@glamnailsprofessional.nl
If the order has not yet been processed, we will try to correct the address.
Note: we are not responsible for errors in the address you provided.
Frequently asked questions about shipping
Free shipping on orders from:
€40 • $40 • £40 • 300DKK • 450SEK
Orders below this amount incur the following shipping costs:
€4.95 • $4.95 • £4.95 • 37DKK • 56SEK
Yes, once you have placed your order, you will immediately receive a confirmation email and once your product has been sent, you will receive a shipping confirmation by e-mail. If you have not received a shipping confirmation within 2 days of receiving the order confirmation, please contact us via the contact form.
Of course! Once your order has been sent, you will receive a shipping confirmation by e-mail and you will find the tracking link.
We ship all orders from a fulfillment center in China. We consciously chose this because we can serve our global customers faster from there. In addition, this is better for the Millieu, because much less transport is involved. You can read more about this at this page.
Return policy
We want you to be satisfied with your purchase on our webshop. If you are not satisfied with the product, you can return it under the following conditions:
You have the right to return your order within 14 days of receipt without giving any reason. The product must be returned in the original packaging, must not be opened, and must not show signs of use.
Nail cosmetics are not suitable for return for hygiene reasons if the seal is broken after delivery. If you have unopened items from, for example, a starter set, this will be settled proportionally. Please contact us for this at info@glamnailsprofessional.nl.
Important: If anything is missing or broken upon arrival of the package, you must report this to our customer service before returning it.
Download and print the return form here
Has your package been automatically returned due to refusal or not being picked up at a service point? Then you must notify us by email so that we can process it as a return.
When we have received the returned products in the aforementioned condition, we will refund the purchase amount, including any paid shipping costs, within 14 working days to your account.
Do you have questions about our return policy? Feel free to contact us via info@glamnailsprofessional.nl or via the form below.
